SharePoint 2013 on Windows Server 2012 R2 : The tool was unable to install Application Server Role, Web Server (IIS) Role

By -
Hi There,

I spent hours to troubleshoot this issue while installing SharePoint 2013 Prerequisites on Windows Server 2012 R2 but no gain. I have installed IIS and its features manually but still did not work.

The tool was unable to install Application Server Role, Web Server (IIS) Role


The Logs Shows Below

1. Error: Startup task doesn’t exist. This is not a continuation after a restart

2015-02-10 15:58:56 – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
2015-02-10 15:58:56 – Error: Startup task doesn’t exist. This is not a continuation after a restart.
2015-02-10 15:58:56 – Locating the following command line arguments file:
2015-02-10 15:58:56 – E:\PrerequisiteInstaller.Arguments.txt

2. Error: [In HRESULT format] (-2147024894)

2015-10-02 15:59:02 – Created thread for installer
2015-10-02 15:59:02 – “C:\Windows\system32\ServerManagerCmd.exe” -inputpath “C:\Users\ADMINI~1\AppData\Local\Temp\PreB8C.tmp.XML”
2015-10-02 15:59:02 – Error: Unable to install (2)
2015-10-02 15:59:02 – Error: [In HRESULT format] (-2147024894)
2015-10-02 15:59:02 – Last return code (2)
2015-10-02 15:59:02 – Reading the following DWORD value/name…

Error: The tool was unable to install Application Server Role, Web Server (IIS) Role

SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
2015-10-02 15:59:02 – Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
2015-10-02 15:59:02 – Last return code (2)
2015-10-02 15:59:02 – Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
2015-10-02 15:59:02 – Cannot retry


Things i have done which didn't helped actually.

1. Manually installed IIS and its Features
2. Manually enabled Framework 4.5 and 3.5 features
3. Edited Local Group Policy and ran the prerequisites installer but still didn't work

Solution:

A big thanks to my lead Mr. Shahid Sheraz for sitting beside me and showing this post that he wrote.

I found the same solution here too. Quick steps are below.

1. Go to C:\Windows\system32\ and locate file ServerManager.exe
2. Copy and rename the file with ServerManagerCmd.exe
3. Run the Prerequisites wizard again. 

Enjoy :)

Happy SharePointing...!

Comments

  1. AnonymousMay 21, 2016 at 3:50 AM

    I have the same issue, but I cannot rename this file. At first it said 'You need permissions from 'TrustedInstaller' to make changes to this file.

    Because of this I made myself owner of the file (instead of the TrustedInstaller' And now I get the message: You require permission from to make changes to this file.

    The thing is that I am the domain user that its mentioning. So basically it says, you cannot edit this file, because you need permissions from yourself.

    Extremely annoying, please let me know if anyone has a fix for this...

    ReplyDelete
    Replies
    1. You may also likeJune 23, 2016 at 2:37 PM

      Basically Microsoft deprecated Servermanagercmd.exe in Windows Server 2012 and available only on servers that are running Windows Server 2008 or Windows Server 2008 R2.

      Reference : https://technet.microsoft.com/en-us/library/ee344834(v=ws.11).aspx

      We have to bare this if working with higher version of windows than 2008. You must have permissions to copy and rename file. In case you don't have permissions to do so, just run the prerequisites manually one by one. See below article for more information. Hope it helps.

      https://blogs.technet.microsoft.com/meamcs/2012/12/26/install-and-download-sharepoint-2013-prerequisites-offline-manually/

      Delete
    2. AnonymousApril 20, 2022 at 7:07 AM

      Sharepoint 2013 On Windows Server 2012 R2 : The Tool Was Unable To Install Application Server Role, Web Server (Iis) Role >>>>> Download Now

      >>>>> Download Full

      Sharepoint 2013 On Windows Server 2012 R2 : The Tool Was Unable To Install Application Server Role, Web Server (Iis) Role >>>>> Download LINK

      >>>>> Download Now

      Sharepoint 2013 On Windows Server 2012 R2 : The Tool Was Unable To Install Application Server Role, Web Server (Iis) Role >>>>> Download Full

      >>>>> Download LINK J6

      Delete
  2. fluDecember 7, 2016 at 10:14 PM

    I did't that , But it still doesn't work. Got the same error. I was trying to install SharePoint Server 2016

    ReplyDelete
    Replies
    1. You may also likeJanuary 23, 2017 at 6:58 PM

      Till now, i haven't got a change to do this on SharePoint 2016.

      Delete
    2. AnonymousMarch 5, 2019 at 11:40 AM

      @Xeeshan Tahir Can you please help in case of Windows 10 ServerManager.exe is missing

      Delete
  3. LilyJuly 25, 2018 at 9:38 AM

    I do not find ServerManager.exe in this path C:\Windows\system32.

    ReplyDelete
  4. AnonymousNovember 19, 2018 at 7:25 PM

    Hello thank you for this post, it helped me successfully install the Prerequisites. Thank you Microsoft for providing cryptic issues for us to have to turn to the community to find answers for.

    ReplyDelete
  5. AnonymousMarch 5, 2019 at 11:39 AM

    I do not find ServerManager.exe in this path C:\Windows\system32. in Windows 10

    ReplyDelete

Post a Comment

Popular Posts

GREYCstoration Oil Paint plugin for Photoshop

By -
Image
Oil Paint Filter is missing in Photoshop? Try GREYCstoration plugin. An alternate for Oil Paint filter. I found my Adobe Photoshop CS5 is missing Oil Paint filter plugin due to GPU unavailable on my machine. I found an alternate tool to get oil painting effect on photos. Below are the steps to use this tool. 1.  Download  tool and extract http://www.mediafire.com/download/3j15dj3opmip4ez/GreycShop.zip 2. Copy the extracted files on below path(s)     For 64Bit: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins     For 32Bit: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins 3. Run Adobe Photoshop 4. Select Noise >> GREYCstoration  For example: Enjoy :)
Read more

Apple iPhone sending SMS automatically 00447786205094

By -
Image
Hi There, I have just noticed that my credit is being deducted from my mobile account. I am in Pakistan and using Warid Tel network. I see my mobile credit details after few hours on my screen. This facility is provided only by Warid Telecom that they provide your credit details each time you make a call or send SMS. I checked my Message,Calls logs emails logs etc but no point where i can check that why me credit is being deducted. Absolutely nothing found. :-/  I called Warid Tel support center and the guy told me that there are 4 SMS that have been sent internationally from my iPhone 5. Whattt???? :O I have't sent even a single one. He was bound not to tell me the number however i found that number from Warid Tel online customer portal. That magical number was  00447786205094. Warid Web Self Service Portal I googled and found that its UK number and an iPhone application Facetime/iMessage used to send text to this number for their activation without
Read more

SharePoint online hub navigation not updating for other users

By -
Its been quite a time that I am working with SharePoint Online and meeting new challenges every day. Its feels great when you find a solution for something which Google do not tell you. I am just writing this post because there might be someone out there facing the same issue and this post might help him. BTW, before you check the actual post of how to fix the navigation check below, this might also help to change the user language. Problem Description: When an Admin of SharePoint Online site, updates the hub navigation (or may be site navigation), it do not get updated for all the users instantly. User has to clear browser cache to get the updated navigation. As per discussion with Microsoft, SharePoint saves a copy of the navigation in browser cache which automatically refreshes after a certain period of time. By default, you cannot clear browser cache using React or JS code. Browsers do not allow you to do so. So, the user should wait till that time? ABSOLUTELY NOT! (Imran Khan 😋 )
Read more

Service Bus Gateway service stuck at Starting

By -
Image
Lesson Learned: Never leave your servers to automatically download and install the updates. We had a SharePoint farm where Workflow manager is configured on one of its server and rest of them are just using WFM client to connect with the server. Everything was running smooth until some updates got installed on the servers over night and the next morning Workflows stuck and start giving errors. As initial check, I verified SharePoint services and WFM services, noticed that the Service Bus Gateway service is struck at Starting state. This was very generic thing but at least a point to start thinking... Troubleshooting: 1. Tried manual restart, but no luck. 2. Tried Leaving and Joining the WFM Farm again. But the timeout error. Error message received during rejoining:  “Starting Service bus gateway on machine <servername> failed: timeout has expired and the operation has not been completed” 3. Tried ULS check and noticed below error. "  Service cannot be started. Microsoft.Ser
Read more

PowerApps SubmitForm not clearing People Picker value

By -
Image
Although its a great experience working with Microsoft products but sometimes they surprises you with bugs that being a developer you would not expect. You may come across the problem that PowerApps SubmitForm is not updating data in SharePoint list, specially the People Picker type field (could be the same case with datetime type as well. Same thing I have experienced that while working on a PowerApps form which is connected with simple SharePoint list, I was unable to update the value of People Picker control which was having no special settings in SharePoint, just simple out of the box list with Title and a People Picker column. Spent hours on it but no gain. Finally the Google, a friend who can help you to find the right thing if you search for it. I came across this and this post and found similarity. Made the same changes and boom...! It worked..! You just need to turn ON the Fomula level error management under the Advance Settings. Below is the settings which I set to Yes. Have
Read more